Privacy Policy

Last updated: Thursday, 3 October 2024

Welcome to Front Row. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or shop at our store.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment information when you make a purchase or sign up for our services.
Usage Information: Details of your interactions with our website, including IP address, browser type, pages viewed, and other analytics.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing: To process and deliver your orders and manage your account.
Communication: To contact you about your orders, promotions, and important updates.
Personalization: To tailor our services, recommendations, and content to your preferences.
Improvement: To enhance our website, customer service, and overall shopping experience.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies who assist us in operating our website, processing payments, or delivering orders. These partners are bound by confidentiality agreements and are only permitted to use your information for the services we request.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access and Correct Your Information: Request access to or correct the personal information we hold about you.
Opt-Out: Unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails.
Delete Your Data: Request the deletion of your personal data, subject to legal and contractual obligations.

6. Cookies and Tracking

We use cookies to:

Remember your preferences and personalize your shopping experience.
Analyze website traffic and performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated at the top of the policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Front Row
Email: Support@frontrowdelhi.in
Phone: +91 98736 47408
Address: G-67, Shop No. 2, Kalindi Kunj Road, Shaheen Bagh, Jamia Nagar, Okhla, New Delhi-110025

By using our website and services, you agree to the terms of this Privacy Policy.